Skip to main content

Rail Connectivity in the UK

Thought Leadership

In 1964, Japan’s Shinkansen, the iconic bullet train was launched, setting a new global standard for high-speed rail. Japan integrated advanced technology early into its infrastructure and by 2020, the Shinkansen offered Wi-Fi across nearly all of its network. Why has the UK struggled to achieve similar success? Is infrastructure a weak point for the UK? When the Notre Dame Cathedral tragically burned in 2019, France pledged to rebuild it within five years, and delivered to award-winning standards, using cutting-edge digital twin technologies. Meanwhile, closer to home, the Hammersmith Bridge, which also closed in 2019 due to structural cracking, remains shut to this day. Its prolonged closure continues to cause frustration, lost productivity, increased congestion, and delays for Londoners.

The UK had its first passenger railway in 1825 between Stockton and Darlington, over 100 years before the Shinkansen came along. And yet, despite this head start, passengers on most parts of the UK rail network still struggle to make a phone call. A recent study found that businesses lose an estimated £300 million annually in productivity due to dropped calls and poor internet access on UK trains (Deloitte, 2021). However, to provide for the needs of passengers and rail networks as a dependency for the 5G-based FRMCS, infrastructure needs upgrading, creating opportunities for private investment and collaboration in the digitisation of the railways.

As CEO of the UK’s largest mobile infrastructure company, I believe connectivity is no longer a luxury but an essential service, even at 125 miles per hour. With over half of the country’s mobile calls and data transiting through equipment hosted on our physical infrastructure network, and with an appetite to partner, innovate and invest, we’re uniquely positioned to address the long-standing issue of poor connectivity on trains.

Recent remarks by the UK’s Department for Science, Innovation and Technology Minister, Chris Bryant, highlight the frustration of dropped calls and weak signals on rail journeys which resonate deeply with people across the country. (Ministerial keynote address Connected Britain 2024).  These experiences aren’t just inconveniences; they represent lost productivity, hindered economic output, and disgruntled commuters.  Research shows that 40% of train passengers experience issues with mobile connectivity while travelling (National Rail Passenger Survey, 2020) leading to a loss of productivity and affecting communication on mobile devices for commuters. As the rail experience becomes increasingly digitised (ticket purchases, arrival and journey times) this connectivity becomes ever more important. Alongside all of this, there’s also a sustainability commitment at play such as the Green Travel Pledge, an industry-wide initiative led by the Rail Delivery Group, which is encouraging businesses to shift from car and plane to train for more environmentally friendly journeys.

These real experiences and expectations are reshaping the demands placed on rail infrastructure. Meeting them is critical not just for passenger satisfaction but for the competitiveness of the UK’s rail network on a global stage. European counterparts are pushing ahead, notably with Germany’s Deutsche Bahn already pioneering rail connectivity with its Gigabit Innovation Track, testing 5G-based FRMCS technologies to offer seamless coverage on high-speed trains.  In 2024, we realised that Cornerstone’s experience in public and private partnerships uniquely equipped us to join the debate and be part of the solution. In Europe, we’re already working with and learning from our shareholders at Vantage Towers, who has partnered with Deutsche Bahn, Telefonica and Ericsson on the Gigabit Innovation Track. They’re testing passenger 5G connectivity on high-speed trains and how to integrate electronic train communication systems with FRMCS.

Such insights are directly applicable to the UK’s rail network. Cornerstone’s infrastructure includes over 850 locations situated close to rail lines, 19 mainline stations have macro rooftop sites managed by Cornerstone (including Liverpool Street, Waterloo and Paddington) as well as 19 indoor distributed antenna systems for in-building coverage schemes. This infrastructure presents a unique opportunity to enhance mobile coverage and transform the passenger experience. With some proactive focus and targeted industry collaboration, we can deliver infrastructure and connectivity solutions that aren’t just innovative but have real impact – no other industrial partner to the railways has the access to infrastructure and access to private capital that we do.

The future of rail connectivity hinges on collaboration, a strength that also makes it challenging. When industries align, great progress is possible, but conflicting priorities often make getting things done a slow process. Partnerships like the one Vantage Towers has built in Germany show what’s possible when we align expertise and resources. In the UK, the opportunity to integrate 5G and FRMCS represents a possible way forward.

We need to adopt a broader perspective on how we are shaping the infrastructure of tomorrow, across all industries, not just in mobile and digital infrastructure where we operate. Cross-industry partnerships are essential to addressing the national infrastructure challenges we face. No single company can solve these complex issues alone. The connectivity challenges on our railways demand coordinated action, and I am confident that our company’s capabilities place us at the forefront of this effort.  We’re conducting field studies, which we will share at Mobile World Congress this March. We expect these studies to reveal significant gaps and will outline our proposed solutions to address them.

Other countries have shown that solving train connectivity issues is not only possible but achievable with the right focus and collaboration.  Quick wins are within reach if the government and industry commit to action. This isn’t rocket science, Germany’s successful trials prove it. The time for talk is over. It’s time to act – delivering for passengers, driving economic growth, and modernising the UK rail industry.  Let’s get moving.

Wait—did I hear the phone ringing? Perhaps it’s Chris Bryant calling to discuss rail connectivity…!

This article is the first in a series where we will explore the critical role of connectivity in national infrastructure. Our goal is to ignite meaningful dialogue, build partnerships, and pave the way for transformative change.

Pat Coxen, CEO, Cornerstone, January 2025

Partnering with Cornwall Air Ambulance Trust

Cornerstone partners with Cornwall Air Ambulance Trust to raise awareness for the need of nationwide mobile and digital infrastructure services  

In a move to address the connectivity gaps affecting both emergency response and local economic growth in Cornwall, Cornerstone, the UK’s leading mobile and digital infrastructure services provider, has announced a partnership with Cornwall Air Ambulance Trust.  This strategic sponsorship reflects Cornerstone’s commitment to ensuring that “your connected world is always within reach”, not just as a convenience, but as a lifesaving necessity. 

For Cornerstone, this partnership comes at a crucial stage in its evolution. Having built a strong foundation in enabling connectivity across the UK, we’re now focusing on partnerships that highlight the real, immediate benefits of mobile coverage for communities. As Pat Coxen, Chief Executive explained,  “This is not a vanity project. It’s about saving lives and strengthening communities. Our work with the air ambulance underscores that connectivity is essential infrastructure, critical for emergency services, economic opportunities, and the wellbeing of rural residents.” 

Cornerstone is committed to expanding its digital infrastructure services, exploring new products and services. Enabling mobile coverage for the operators and delivering connectivity solutions for industry at large, is never more important than when it means life-saving communications can reach those in critical need. 

Through this partnership, we aim to raise awareness to both the incredible work of the pilots and paramedics and the need for robust digital connectivity to support rescue missions, ultimately improving emergency outcomes for people in remote regions.  We were recently honoured to celebrate the launch at CAAT’s headquarters, joined by Steven Webb, former Mayor of Truro and campaigner for mobile signals save lives, and Tim Bunting, CAAT’s Chief Executive, and his team. 

As Cornwall’s only air ambulance charity, CAAT responds to over 1,000 emergency calls each year, reaching challenging locations like coastlines, beaches and rural moorlands. With Cornwall currently ranked 60th out of 96 UK local authority districts for mobile connectivity, robust digital infrastructure is crucial for timely emergency response.  

Pat Coxen, Chief Executive at Cornerstone, commented “This is all about raising awareness and enhancing community safety.  Through our partnership, we can work together to highlight the role of connectivity in emergency responses. By advocating for policy changes, such as faster planning approvals, we aim to deliver on our company’s purpose of making connectivity within everyone’s reach”. 

Cornerstone’s goal? To work with local authorities and national government to rethink the importance of mobile infrastructure in even the most protected areas, because mobile connectivity doesn’t just connect people, it saves lives. 

For media enquiries or further information on this collaboration, please contact media@cornerstone.network 

Cornerstone Sponsors Cornwall Air Ambulance Trust

Thought Leadership

Cornwall is a region defined by its rugged beauty, seasonal shifts, and vibrant communities. Yet, alongside its natural charm, unique infrastructure challenges arise. At Cornerstone, we believe robust digital connectivity should be available to everyone, no matter where they are in the UK, and this commitment has driven our partnership with the Cornwall Air Ambulance Trust (CAAT). Our aim is to ensure that Cornwall’s communities, businesses, and emergency services stay connected, especially in times of critical need. 

Championing Local Connectivity: A Collaborative Approach 

Our partnership with the Cornwall Air Ambulance Trust represents a powerful collaboration aimed at reinforcing connectivity in Cornwall. As part of this partnership, we recently spent two days at CAAT’s headquarters, meeting with key figures including Tim Bunting (Chief Executive of CAAT), Steve Garvey (Air Operations Officer and Paramedic), Andrew George (MP), and Steven Webb (former Mayor of Truro and CAAT supporter). Through these discussions, it became clear how transformative mobile connectivity can be, not only for CAAT’s life-saving operations but also for Cornwall’s social, transport, and community infrastructure. 

This collaboration also reflects our commitment to Cornwall’s unique challenges. We’re listening to the needs of local organisations and stakeholders, who have shared insights into how reliable mobile connectivity enhances CAAT’s emergency response, supports daily operations, and opens doors for broader community engagement. Cornerstone’s work in Cornwall is a demonstration of how digital infrastructure can uplift communities by providing critical links for health, transport, and education across the region. 

Vital Needs for Emergency Services in Cornwall 

The Cornwall Air Ambulance Trust’s mission is to provide emergency response services to Cornwall and the Isles of Scilly, often reaching patients within a mere twelve minutes from the moment they’re called. With Cornwall’s rural landscape and dispersed communities, CAAT’s ability to rapidly transport individuals to specialist hospitals is vital. Their helicopter is more than just a vehicle; it’s a lifeline that connects people in crisis with life-saving healthcare. 

Our work with CAAT highlights how essential reliable mobile connectivity is to their operations. CAAT’s team can swiftly coordinate logistics, access critical information, and communicate effectively as they respond to emergencies across the region. 

In light of Cornwall’s seasonal population fluctuations, CAAT’s demand peaks during holiday periods, leading to an increase in the need for emergency response services. Recognising this, CAAT is adding an additional helicopter to handle the seasonal influx of visitors. Just as CAAT’s fleet expands to meet demand, so must Cornwall’s mobile infrastructure, which must be adaptable to support residents and tourists alike, offering seamless and reliable connectivity no matter the season. 

Social and Educational Challenges in Cornwall 

Cornwall faces several socio-economic challenges, being the third poorest county in the UK. Many Cornish residents encounter barriers to education, employment, and healthcare, and as such, Cornerstone recognises the role digital infrastructure plays in supporting these communities. Reliable mobile connectivity can help bridge these gaps by connecting people to essential services, reducing isolation, and creating new opportunities for social engagement and economic activity. 

Beyond providing infrastructure, Cornerstone is committed to supporting skill development in Cornwall. Through initiatives such as the CNFE and Apprenticeship Programme, we aim to help develop talent locally, providing career pathways in technology and engineering in a region where access to further education and training is often limited. This commitment to enhancing local opportunity aligns closely with our mission to connect Cornwall’s people with new possibilities for growth and resilience. 

Rail and Transport Connectivity in a Seasonal County 

The transport needs of Cornwall, including its rail system, are also shaped by the ebb and flow of its population. Cornwall is a popular tourist destination, seeing significant population growth during holidays and festivals. During the recent Connected Britain 2024 event, Chris Bryant raised an essential question regarding this very issue: How can we ensure that Cornwall’s rail systems are sufficiently connected to meet the influx of people during holiday seasons? 

This question reflects the broader connectivity needs of Cornwall’s transport systems. It’s clear that both rail and mobile networks must be equipped to serve not only the steady local population but also the surging seasonal visitors. Cornerstone sees an opportunity here to collaborate with the government to ensure Cornwall’s transport systems are digitally equipped, supporting both daily operations and the peaks in demand that seasonal tourism brings. In parallel, we’re dedicated to expanding Cornwall’s mobile infrastructure so that residents and visitors alike can rely on fast, secure connectivity whether travelling by road, rail, or on foot. 

Supporting Cornwall’s Social, Vital, and Transport Infrastructure 

Our recent meetings with local leaders, including CAAT’s leadership, council representatives, and members of Parliament, affirmed that connectivity is not just about technology—it’s about enhancing everyday life. Reliable connectivity supports vital emergency services like CAAT, powers public transportation, and enables social progress. Our work with CAAT exemplifies how digital infrastructure can support both health and resilience in Cornwall, ensuring that help is always in reach and that no one is left without essential connections. 

As we work to expand and strengthen connectivity in Cornwall, Cornerstone remains dedicated to supporting the unique social, educational, and logistical needs of the region. Our partnership with CAAT is a testament to what can be achieved when we prioritise people, community, and innovation in our approach to infrastructure. Together, we’re building a future where Cornwall’s people are always connected to what matters most, no matter where they are or what season it is. 

by Pat Coxen, CEO, Cornerstone

Pat joined Cornerstone as CEO in January 2023. He started his career in the British Army, serving for 15 years in the Royal Signals in Telecommunications and Cyber Security and the Royal Engineers in various roles.

The Shared Rural Network Explained: Swansea Bay City Region

by Julian Shariff, Head of Property & Estates, Cornerstone

The Shared Rural Network (SRN) is a collaborative initiative between the UK Government, mobile network operators, and local authorities, aimed at extending mobile coverage to rural areas. This ambitious project ensures that even the most remote communities have access to reliable mobile and broadband services, helping to bridge the digital divide and foster economic growth in underserved regions.

The SRN has made significant progress, particularly in the Swansea Bay City Deal region, where the deployment of advanced 4G and 5G-ready infrastructure is delivering high-quality mobile coverage to rural areas. This improved connectivity supports local businesses, enhances public services, and provides residents with better access to digital resources, empowering them to participate fully in the modern economy.

By adopting a community-first approach, we are ensuring that infrastructure development is sensitive to regional needs. Working closely with local authorities and planning bodies, our goal is to deliver solutions that not only improve connectivity but also respect the natural environment. Shared infrastructure helps reduce the number of masts required, minimising environmental impact while maximising coverage.

The planning process for new infrastructure is also designed to be inclusive. Local residents are invited to participate in public consultations, ensuring that their views are considered as part of the decision-making process. This collaborative effort enables us to build networks that truly serve the people who live and work in rural communities.

Read more here: The Shared Rural Network Explained | Swansea Bay City Deal

Enabling a digitally connected society: How Cornerstone is connecting the four corners of the UK

Thought Leadership

As I reflect on our journey leading up to Connected Britain 2024, it’s incredible to think that seamless, high-speed internet—once a luxury—is now becoming a fundamental right that fuels innovation and growth across the UK. I’m genuinely excited about Cornerstone’s role in enabling a digitally connected society across all Four Corners of the UK through our national platform. Our goal is to ensure that your connected world is always within reach. 

Having recently toured the Four Corners of the UK, I saw firsthand how Cornerstone’s work is not just addressing today’s connectivity needs but is truly shaping a brighter, more interconnected future for businesses and communities nationwide. Here’s a snippet of my personal observations of our work alongside other leaders and colleagues in the industry who also have a part to play in shaping the UK’s digital economy. 

England: Strengthening Local Connections
My 1305-mile tour began in the small seaside town of Littlehampton. Our partnership with Isthmian League semi-professionals Littlehampton Town Football Club is a poignant example of how connectivity can uplift local communities. Following a severe storm that damaged a Cornerstone mast at the football club, our response ensured that vital community events could continue without disruption. What started as an emergency repair transformed into a meaningful collaboration. We supported the club not only by restoring functionality but also by enabling digital payment solutions that streamline matchday transactions. This initiative has reinforced the club’s role as a community hub, enhancing local engagement and supporting the club’s growth. Littlehampton FC’s ability to maintain its community activities and embrace modern technology reflects our commitment to strengthening the local economy and fostering community development. We are a proud sponsor. 

Wales: Bridging Digital Gaps in Rural Areas
My next stop took me deep into the most remote parts of Wales. Here, our efforts have focused on bridging the digital divide in some of the country’s most isolated regions. In Carmarthenshire, we addressed a critical need for our customers Vodafone, VMO2 and Three, supporting them to bring the necessary and reliable connectivity in a rural area that had long struggled with getting online access for the everyday things we take for granted. By deploying advanced satellite backhaul and power generation technology, we’ve transformed access for residents and businesses across a 20km radius, unlocking new opportunities for economic activity and social inclusion. The impact has been profound—local businesses can now reach new markets, and residents enjoy improved access to services and social connections in an area prone to isolation and with high unemployment and mortality rates. Similarly, in Builth Wells we overcame steep terrain and regulatory challenges with innovative solutions. We collaborated with local stakeholders such as council representatives, farmers and residents, who helped us navigate the terrain, demonstrating our commitment to blending modern technology with respect for the region’s unique characteristics and needs. We know that nature and technology can and must co-exist. 

Scotland: Driving Digital Innovation in Glasgow
A short flight later, we found ourselves in the bustling, vibrant city of Glasgow. Our initiatives here are enhancing the city’s digital infrastructure with a focus on both technological advancement and environmental impact. Our collaboration with Vodafone, Arqiva, Cambridge University, and others has led to the deployment of smart water meters across the city, revolutionising water management with real-time data. This project not only enhances resource efficiency but also supports Glasgow’s sustainability goals. Additionally, our Air Quality Sensor Network, measures pollution particulates and their movement, providing valuable data to tackle urban air quality challenges. By working closely with Glasgow City Council, we are not just enhancing connectivity; we are helping Glasgow emerge as a leader in digital excellence and sustainability. Our efforts contribute to a healthier environment and demonstrate our commitment to integrating technology with environmental stewardship. 

Northern Ireland: Enhancing Connectivity in Torr
Our final stop was to the breathtaking coastal town of Torr, just outside Ballycastle in Northern Ireland. Here, we demonstrated firsthand how improved connectivity can invigorate local economies and tourism. Located along the stunning Causeway Coast Road, Torr faced significant challenges with limited mobile and broadband access, impacting tourism, local businesses and public services. By installing new 4G infrastructure, we’ve enabled our customers to address these issues, providing visitors, residents and businesses with reliable connectivity to support economic growth and enhance the tourism experience. Our integration of this technology with the region’s rich heritage required careful planning and collaboration with the Historic Environment Division to preserve historical sites, including a Cold War Navy listening station and ancient burial grounds. Our work ensures that Torr can benefit from modern connectivity while maintaining its unique historical context, an area of outstanding natural beauty. This project highlights our dedication to respecting and enhancing local heritage while advancing digital progress. 

A Vision for the Future
As we look to the future, Cornerstone remains committed to building and maintaining the digital infrastructure that will enable the UK to thrive in an increasingly connected world. Whether it’s supporting community spirit in Littlehampton, bringing connectivity to rural communities in Wales, pioneering air quality monitoring in Glasgow, or driving innovation in remote Torr, our mission is clear: at Cornerstone, your connected world is always within reach.  

Connected Britain is a celebration of the achievements of our industry, but from our position, with the largest digital infrastructure in the UK, we know that many people and places are still left behind—without the basic and necessary mobile services that so many rely on. Every day, we design, build, and finance new sites or upgrades across our digital estate. And every single day, we operate and look after our network of 15,700 sites to ensure reliability and resilience for our customers. 

More than any other provider in the UK, we are safeguarding the critical infrastructure of the mobile sector. But we still face challenges in some areas where we can’t yet celebrate, held back by the need for more pragmatic reform of town planning. This reform is essential to bring 4G and 5G to over 3,000 places where we’re eager to invest. It’s about more than connectivity—it’s about enabling job creation and driving digital inclusion. 

The stories I’ve shared today are a testament to the real impact our infrastructure has on communities across the UK. But we have much more to do, and my appeal is simple: we need to work collectively, across public and private partnerships, to create an effective framework for digital infrastructure planning, one that attracts investment and builds a country for growth. 

At Cornerstone, your connected world is always within reach. 

Jamie 

Cornerstone wraps up a successful sponsorship of Connected Britain 2024 with brand relaunch and tower installation

PRESS RELEASE:

Cornerstone, the UK’s leading mobile infrastructure services company, has successfully concluded its platinum sponsorship of Connected Britain 2024. The event, held over two days, provided an exceptional platform to discuss the future of connectivity, collaboration, and innovation in the digital infrastructure space.

CEO Pat Coxen reflected on the event’s success:
“Connected Britain 2024 has been an outstanding opportunity to showcase Cornerstone’s contributions to the UK’s digital economy. We had engaging discussions on the future of connectivity, the evolution of mobile and fixed networks, and the collaborative efforts required to make the next generation of infrastructure a reality. Our presence here underscores Cornerstone’s pivotal role in driving the UK’s connectivity goals forward.”

One of the key highlights was Cornerstone’s installation of a live mini tower at the event, in partnership with one of their trusted engineering partners Swann Engineering Group Limited. This installation exemplified Cornerstone’s capability in infrastructure delivery, marking a significant part of its brand relaunch, which was led by Chief Customer Officer Miranda van Gestel. The relaunch signals Cornerstone’s evolution from a traditional infrastructure provider to a full-service partner in the mobile and digital infrastructure space.

As part of its showcase, Cornerstone introduced its innovative mySite app, designed for landlords to streamline access to its extensive portfolio of 15,700 sites across the UK. The app offers greater visibility and control to its landlords, helping them manage site access and communication more efficiently. Alongside the mySite app, Cornerstone also highlighted its work on Locken, smart locks across Cornerstone’s estate to improve site safety and security.

Chief Customer Officer Miranda van Gestel commented, “The reason we showcased our tower installation at the event was to make the invisible visible – to highlight how we’re empowering the communities we serve with more connected, secure, and sustainable infrastructure.”

The event culminated in a powerful keynote address by Cornerstone’s Chief Sales and Commercial Officer Jamie Hayes, who emphasised the company’s impact across the Four Corners of the UK. Additionally, Pat Coxen joined a panel discussion with fellow industry leaders, sharing insights on how collaboration and innovation with government and local authorities will drive progress for the industry and the UK’s technological advancement.

With five months of preparation behind the event, Cornerstone is proud of the connections made, the ideas exchanged, and the new partnerships forged. The company looks forward to building on this momentum as it continues to shape the future of digital connectivity in the UK.

For more information about Cornerstone’s brand relaunch and its expanding portfolio, contact Cornerstone’s media team at media@cornerstone.network. 

Cornerstone Launches New Brand Identity at Connected Britain 2024

PRESS RELEASE:

Cornerstone, the UK’s leading provider of mobile and digital infrastructure solutions, launches its new brand identity at Connected Britain 2024, the UK’s largest digital economy event. This significant brand relaunch marks a new chapter for Cornerstone, reflecting its evolution from an infrastructure provider to a full-service partner in the mobile and digital infrastructure sector. 

Cornerstone will unveil its new identity during the two-day event, with Chief Executive Officer Pat Coxen and Chief Sales and Commercial Officer Jamie Hayes leading keynote discussions on the future of connectivity in the UK. The relaunch also features a collaboration with ITN News, showcasing Cornerstone’s critical role in enabling a digitally connected society. 

Website relaunch and expanding portfolio

Coinciding with the brand launch, Cornerstone will also unveil a completely redesigned website, showcasing its expanding portfolio of solutions. With the growing need for new digital  infrastructure solutions, from 5G to IoT and rural connectivity, the website shows the broader role of infrastructure in emerging coverage and power solutions, introducing  Coverage as a Service (CaaS) and Power as a Service (PaaS), along with the Infrastructure as a Service (IaaS) portfolio that Cornerstone is leading the industry in.  

The website also reflects Cornerstone’s commitment to customer value and sustainability, providing detailed information on its new service offerings, its continued investment in green initiatives, and its vision for a connected, sustainable future. The refreshed brand and website highlight Cornerstone’s leadership in enabling the UK’s digital economy, focusing on resilience, sustainability, and innovation. 

Tower installation: bringing infrastructure to life

As part of its sponsorship at Connected Britain, Cornerstone is offering attendees a unique opportunity to experience its technology first-hand with the installation of a specially designed mini tower at the event. Designed and installed in collaboration with one of Cornerstone’s engineering partners, Swann Engineering, this display demonstrated the critical role of mobile infrastructure in today’s digital landscape. The installation highlighted the engineering excellence behind Cornerstone’s 15,700 sites, which form the backbone of the UK’s mobile networks. 

A new era for Cornerstone

Miranda van Gestel, Chief Customer Officer, commented on the launch: “Our new brand identity reflects who we are today and our vision for the future. We are incredibly proud of the journey that has brought us here and are excited to unveil a refreshed brand that better communicates our role as a key enabler of digital transformation in the UK. As we continue to innovate and expand our service offering, we are more committed than ever to working with our customers, partners, and landlords to drive ubiquitous connectivity across the UK.” 

Pat Coxen, Chief Executive Officer, added: “Connected Britain 2024 is the perfect platform to introduce the new Cornerstone. This event showcases the best in UK digital innovation, and we are thrilled to be leading conversations around the future of connectivity.” 

Keynote appearances at Connected Britain:

Cornerstone will be showcasing on the Gigabit Mainstage at the following times during Connected Britain 2024: 

  • 10.40 am – ‘Achieving Truly Ubiquitous Connectivity in the UK’ a panel including Pat Coxen, CEO
  • 5.20 pm – ‘Enabling a Digitally Connected Society: How Cornerstone Connects the Four Corners of the UK’ with Jamie Hayes, Chief of Sales and Commercial Officer 
  • 5.40 pm – ‘Digital Britain: Connecting our Nation’ with ITN Business  

Looking forward

As Cornerstone continues its ambitious journey, it remains focused on leading the digital infrastructure sector while maintaining its commitment to environmental sustainability and customer value. The brand refresh solidifies its position as a trusted partner, driving connectivity and digital transformation for mobile network operators, businesses, and communities across the UK. 

For more information about Cornerstone’s new brand identity and its expanding portfolio, visit the new website at www.cornerstone.network and contact Cornerstone’s media team at media@cornerstone.network. 

Cornerstone Chief Sales and Commercial Officer Jamie Hayes to Deliver Keynote Address at Connected Britain 2024

PRESS RELEASE:

Cornerstone’s Chief Sales and Commercial Officer, Jamie Hayes, will deliver a keynote address highlighting the remarkable achievements of Cornerstone’s customers in advancing connectivity throughout the UK. The event, regarded as the UK’s most significant digital economy gathering, will be held on 11-12 September 2024 at the ExCeL London, bringing together 7,500 stakeholders and 350 esteemed speakers from across the connectivity ecosystem.

Jamie Hayes’ keynote will provide valuable insights into the future of digital infrastructure, showcasing how Cornerstone’s customers have utilised these advancements to transform even the most remote and rural parts of the UK. The address will focus on real-world examples of how Cornerstone’s support has enabled wireless customers, enterprises, government partners, and communities to achieve significant socio-economic benefits through cutting-edge digital solutions.

As the Chief Sales and Commercial Officer at Cornerstone, Jamie Hayes is responsible for spearheading relationships with wireless customers and anchor tenants, as well as government partners. His strategic focus is on driving Cornerstone’s presence and cultivating new relationships for future growth as infrastructure leaders and trusted partners to the industry.

Connected Britain is the premier event for the UK’s digital economy, attracting 7,500 stakeholders from various sectors of the connectivity ecosystem. The event will explore the immense opportunities presented by digital infrastructure and emerging technologies, highlighting the socio-economic benefits for the UK’s people, businesses, and communities. Attendees will gain insights from industry leaders who are driving innovation and shaping the UK’s digital future.

Key Highlights:

  • Event Dates: 11-12 September 2024
  • Location: ExCeL London
  • Attendees: 7,500 stakeholders and 350 esteemed speakers from the connectivity ecosystem
  • Keynote Speaker: Jamie Hayes, Chief Sales and Commercial Officer at Cornerstone

For media enquiries or more information about Cornerstone and Jamie Hayes’ keynote session at Connected Britain 2024, please contact media@cornerstone.network

About Cornerstone:

Cornerstone is the UK’s leading digital infrastructure services company, with approximately 15,700 sites across the country. The company provides innovative solutions for telecoms infrastructure deployment and is committed to driving the UK’s technological evolution.

About Connected Britain:

Connected Britain is the UK’s most significant digital economy event, fostering collaboration and innovation among 7,500 stakeholders in the connectivity ecosystem. The event highlights the transformative potential of digital infrastructure and emerging technologies for the UK’s socio-economic growth.

Cornerstone delivers critical mobile infrastructure to Torr, outside Ballycastle, in rural Northern Ireland for its mobile customers

Cornerstone, the UK’s leading digital mobile infrastructure services company, is pleased to announce the completion of a vital new infrastructure project in Torr, just outside Ballycastle in Northern Ireland, for its customers Virgin Media O2 and Vodafone, in collaboration with its trusted build partner, WHP Telecoms.

The successful delivery of this complex project, deployed to enable mobile operators to provide 4G connectivity to some of the most rural parts of the region, has the potential to significantly enhance connectivity and bring huge benefits to the local community, tourists, and businesses. As part of this initiative, Cornerstone conducted an archaeological dig which showcases its commitment to due diligence and preserving the region’s heritage.

The new infrastructure in Torr addresses the long-standing connectivity challenges faced by the area’s residents and businesses. The installation is another major milestone in Cornerstone’s mission to support its customers and the community across the UK in ensuring connectivity is accessible to everyone, including underserved rural areas. The introduction of 4G in this area is especially beneficial for public safety, given the region’s coastal positioning, ensuring reliable communication during emergencies and enhancing overall safety for residents and visitors alike.

Sean McHenry, Cornerstone’s Head of Town Planning, invited Councillor Maighréad Watson to the site to witness the installation firsthand. Torr, renowned for its rich history and stunning landscapes, sits on the famed Causeway Coast Road, which is famous for the Giants Causeway, the North West 200 motorbike racing, the Carrick-a-rede rope bridge and world-class golf courses. The site is a stone’s throw from the iconic filming locations of Game of Thrones and The Northmen.

The site, steeped in history, includes a Scheduled Ancient Monument and a listed Cold War Navy listening station. Cornerstone deployed this site in consultation with the Historic Environment Division, ensuring everything was done with respect for the area’s heritage while also not leaving anyone behind from the benefits of technological advancement.

Councillor Maighréad Watson highlighted the project’s significance: “I am delighted to have supported the implementation of this much needed infrastructure, that will enable strong 4G coverage for both locals and tourists for this well visited area. The Glens has suffered from inadequate mobile and broadband connectivity, which we depend heavily on as a society. This infrastructure will make great progress for businesses and tourism. It will provide opportunities for businesses to not only complete their work on the ground and contribute to the local economy, but progress sales online and promotion of products and services. On a broader scope, it will provide opportunities for the people of The Glens to have a better connection to communicate and carry out daily necessities.”

Sean McHenry added, “As a local resident, I understand the vital importance of robust connectivity for our community. At Cornerstone, we have worked closely with locally elected members, the Historic Environment Division (HED), and the council to ensure that our infrastructure respects the unique character of our areas of outstanding natural beauty, the listed buildings and ancient monuments. Better connectivity benefits our farmers with access to real-time data, enriches tourists’ experiences, and promotes public safety by enabling faster emergency responses and better communication networks.”

Cornerstone focuses on environmentally sensitive infrastructure and complex builds with emphasis on local stakeholder consultation and sustainably responsible initiatives to protect the historical or environmental treasures of local communities.

Cornerstone, the UK’s trusted partner in digital mobile infrastructure.

For media inquiries or further information, please contact: media@cornerstone.network.

Editor’s Note:

About Torr

Torr is the closest part of Northern Ireland to Scotland — with clear views to the Mull of Kintyre — made famous by the Paul McCartney song titled after the headland. It is also the site where Marconi tested early radio, connecting Ballycastle to Rathlin Island, echoing a legacy of innovation. This project ensures that Torr remains a place where history and modernity coexist harmoniously.

About Cornerstone

Cornerstone is the UK’s leading digital infrastructure services company, with approximately 15,500 sites across the UK. Focused on excellence and innovation, Cornerstone provides cutting-edge solutions for telecoms infrastructure deployment, driving the UK’s technological evolution and connecting communities nationwide.

Cornerstone CEO Pat Coxen’s experience in Bannau Brycheiniog National Park underscores the importance of mobile infrastructure and mobile connectivity

There is nothing like a real-life experience to bring home the importance of mobile phone coverage. On a cold weekend in mid-February, Pat Coxen, the CEO of Cornerstone, the largest mobile infrastructure company in the UK, was able to see first-hand the life-saving benefit that mobile infrastructure and mobile networks bring, even in the most remote areas on an everyday basis.

Pat commented, “I feel very privileged to be close enough to walk or run in Bannua Brycheiniog National Park in Wales. I headed there with a friend for a quick walk around and over Pen Y Fan and despite the wet weather, we were thoroughly enjoying the walk. As we descended one of the steepest tracks on the route, we noticed a small group of walkers on the side of the path.
A lady in the group had slipped and fallen, was in pain, and appeared to have broken her ankle, leaving the group a difficult walk/carry of at least 3 miles to the nearest car park and much further to a town. It was clear to everyone that the lady would not be walking anywhere, so the only option was to call for emergency services.

Very helpfully, the area of the incident had mobile coverage (it isn’t everywhere in the National Park), so the group leader called emergency services and, using the mobile network-enabled location-sharing app, What3Words, was able to very simply, without a map grid reference, share their location and get medical support and guidance from the rescue services.

Once we had done as much as we could to help, we continued our walk and a few minutes later, watched the emergency services rescue helicopter fly in to pick up the casualty (we hope they are well).”

Reflecting on the incident, Pat remarked, “We know that building mobile infrastructure for mobile phone companies to then make available to consumers is important, especially delivering coverage in rural areas that have traditionally had less, or no coverage. However, in pursuit of ‘hitting the numbers’, we can sometimes get a little detached from the real reason we are doing the job. I have no doubt that access to mobile coverage significantly speeded up the rescue of the injured lady and gave some medical comfort to the rest of the group that she was going to be ok”.

“As a mobile infrastructure company, Cornerstone is often met with opposition in building mobile towers. Communities and special interest groups raise visual and environmental concerns about the potential impact of mobile phone masts in remote areas and we listen carefully and respond to those concerns. At the same time, it is also true that most people rely on connectivity to live their lives, and therefore, the infrastructure is essential, not ‘nice to have’. Mobile and Fixed infrastructure and mobile phone companies are building for an inevitable future where digital connectivity will need to be ubiquitous. Connectivity isn’t just about making calls or sending messages. It enhances safety, builds connections, drives economic activity, and changes lives,” states Coxen.

Looking to the future, the Cornerstone CEO is clear that “technology and nature can and must co-exist, and this is an important balancing act; we must find the right balance between progress with preservation, delivering the transformative power of digital technology, whilst preserving the natural beauty of the countryside. As other European countries upgrade their infrastructure, maintaining pace is crucial to ensuring Britain remains at the forefront of innovation.”

Connectivity unpacked: Tower builds in remote landscapes

Welcome to our new series, ‘Connectivity Unpacked’, where we collaborate with our expert build partners to enable and empower our customers in delivering connectivity to their users. Each of our builds are unique, however our commitment remains the same; to create robust, trusted digital infrastructure anywhere its needed, whatever the geographical challenge.

Our latest project involves one of the towers we’re building for Vodafone as part of the Government’s Shared Rural Network (SRN) Programme. In these stunning but challenging landscapes, the team overcome multiple hurdles, from inhospitable terrains to access restrictions. Building in such remote areas demands careful consideration and solutions at every stage.

Working closely with the Local Planning Authorities, Communities, and all Stakeholders is integral to our planning process. Ensuring all points of view are heard and respected, we work hard to ensure the balance between ‘progress’ and ‘preservation’ is considered and met.

Our commitment to sustainability guides our every move at each location. By employing less intrusive access methods, such as deploying all-terrain vehicles, we tread lighter on the environment and avoid visible stone tracks across the scenic landscapes. We minimise the impact of development by laying temporary tracks that enables us to bring in cranes and trucks more precisely and minimise disruption on the natural surroundings.

In our recent build in Snowdonia (Eryri) National Park, home to over 26,000 people, helicopters were brought in. The video shows how materials are transported, even towers assembled, so that we can respect the eco-system and environment.

A huge shoutout to Clarke Telecom our trusted build partner and to Vodafone our valued customer. Together we’re transforming connectivity in some of the most remote and hard to reach corners of the country.

Connectivity is coming to mountain bike trails in the Lake District

Cornerstone has gained vital planning permission for connectivity infrastructure which will allow improvements to network coverage for visitors and business owners around Whinlatter Forest, home of the longest purpose-built mountain bike trail in the Lake District. The National Park concluded that on balance the benefits of connectivity are outweighed by the limited views of the tower that some visitors may experience.

The connectivity infrastructure, which will be obscured from view points by nearby trees, is part of the Shared Rural Network programme, a Government funded project that will provide network coverage to rural and remote areas currently with little or no network coverage.

The area around the development is home to an extensive network of mountain bike trails. Cyclewise Whinlatter, a local cycle hire, repair and coaching specialist highlighted “better coverage on the mountain trails in Whinlatter Forest will provide our mountain bike coaches with improved means to contact both the shop and emergency services. This will result in enhanced ability to coordinate mountain bike sessions and communicate with hire customers in the forest who are currently uncontactable”.

Cornerstone is committed to developing connectivity infrastructure in rural areas and recently met local stakeholders and community members in Kirkby-in-Furness. The meeting allowed all parties to share and gather information on how to develop connectivity infrastructure in the National Park, and to hear how a lack of coverage affects local residents, visitors and business owners.

Our new home

This week we welcomed our colleagues into their new consolidated workspace at the same address, with everything and everyone connected on one level.

We’ve created an inspiring, flexible, and modern work environment in partnership with Office Principles that maximises the space to facilitate effective collaboration among ourselves, our customers, suppliers, and shareholders.

Additionally, with areas to relax and socialise, we’ve developed a place for talent to grow. We’re looking forward to using the space to its full potential, welcoming colleagues and visitors to experience it for themselves as we continue to enable digital connectivity across the UK.