The Directors have acted in accordance with their duty under Section 172 of the Companies Act 2006 to promote the success of the Company for the benefit of its members as a whole, having regard, amongst other matters, to the factors set out in that section.
In discharging this duty, the Board has considered the long-term consequences of its decisions, the interests of the Company’s key stakeholders, and the need to maintain high standards of business conduct, whilst striving to deliver sustainable value.
The Company operates as a leading UK mobile infrastructure provider, managing and developing telecommunications sites to support connectivity across the UK. The Board maintains a long-term strategic focus, ensuring that investment decisions in network infrastructure, site upgrades, and technological capabilities support the evolving needs of customers and the wider digital economy.
Key decisions during the year were assessed with regard to their long-term impact on operational resilience, network capacity, environmental sustainability, and future growth opportunities.
The Board recognises that effective engagement with stakeholders is critical to the Company’s success. The principal stakeholder groups and how their interests are considered are set out below:
- Shareholders: The Company maintains regular engagement with its shareholders, to ensure strategic alignment and transparency in decision-making. Shareholder expectations are considered in setting business strategy and performance targets.
- Customers: The Company holds regular meetings with its anchor tenants and other customers to better understand their evolving priorities, operational requirements and long-term strategic objectives. Customer feedback informs investments, service improvements and strategic planning decisions. The Board prioritises customer service quality, network reliability, and the timely delivery of site solutions.
- Employees: The Company values its employees as critical to delivering operational excellence. The Board promotes a culture of inclusion, safety, and professional development. Employee engagement initiatives, training programs, and wellbeing policies are regularly reviewed to ensure a motivated and skilled workforce. We are committed to being a responsible employer, with a focus on fair pay, comprehensive benefits, health and safety and a positive workplace environment. Employee views are actively sought through regular engagement channels including the Employee Forum, townhall meetings, surveys, and newsletters. Updates during these methods of engagement ensure that there is a common awareness of all employees in relation to the financial and economic factors that affect the performance of the Company.
Our Diversity, Equity and Inclusion (DEI) working group has developed forward-looking plans based on employee feedback. We are dedicated to implementing Company-wide initiatives that promote diversity and inclusion at all levels of the organisation. In response to employee input, we expanded our mental health support programme and introduced flexible working policies.
The Company is an equal opportunities employer and is committed to ensuring that disabled persons are treated fairly and consistently throughout the employment lifecycle. Full and fair consideration is given to applications for employment from disabled persons, having regard to their aptitudes and abilities.
Where an employee becomes disabled whilst employed by the Company, every effort is made to support their continued employment. This may include reasonable adjustments to working arrangements, duties, equipment or the working environment, together with access to appropriate training and support to enable them to remain in, and develop within, their role.
The Company is committed to the training, career development and promotion of disabled employees and seeks to ensure that they are afforded equal opportunities to develop their careers and realise their potential within the Company.
- Suppliers: The Company works with a broad network of suppliers and contractors. The Board seeks to maintain fair and collaborative relationships, ensuring suppliers are treated responsibly and that procurement practices support ethical standards and operational efficiency. We engage with our suppliers through regular interactions and formal reviews and hosting industry conferences that foster alignment on shared objectives and strengthen partnerships. Key areas of focus include innovation, product development, digital tools and transformation, health and safety and sustainability.
We are committed to fair and ethical treatment of all our suppliers. The Board receives regular updates on supplier feedback and considers the impact of procurement and operational decisions on supplier relationships. Refer to the Modern Slavery Act Transparency Statement https://www.cornerstone.network/modern-slavery.
- Communities: As an infrastructure provider operating across the UK, the Company engages with local communities, planning authorities, and regulatory bodies. The Board is mindful of the impact of its activities on local environments and communities and seeks to ensure responsible deployment of telecommunications infrastructure. We engage with the communities in which we operate to build trust and understand the local issues that are important to them. Key areas of focus include how we can support local causes and issues, create opportunities to recruit and develop local people and help to look after the environment. We partner with local charities and organisations to raise awareness and funds.
We actively support local ecosystems by adapting our build and maintenance schedules to protect wildlife, including nesting and breeding birds, demonstrating our commitment to conservation.
- Government and regulators: We engage with the government and regulators, such as Ofcom, through a range of industry consultations, forums, meetings and conferences to communicate our views to policy makers relevant to our business. The Company is a founding member of Mobile Infrastructure Forum (MIF) which exists to support delivery of world class mobile infrastructure to improve wireless connectivity for society and businesses throughout the UK. We are a registered Code Operator with Ofcom. Key areas of focus are compliance with laws and regulations, and health and safety. The Board is updated on legal and regulatory developments and takes these into account when considering future actions.
We ensure responsible development through rigorous planning and engagement with local authorities, communities, and conservation groups, conducting thorough ecological and heritage assessments.